Last updated: 28/04/2025
XI: Experience Improved (“we”, “our”, or “us”) is committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website experienceimproved.com.
By using our site, you agree to the practices described in this policy.
1. Information We Collect
When you sign up for our resources or contact us, we may collect the following personal information:
- Your name
- Your email address
- (Optional) Other information you voluntarily provide (e.g., company name, job title)
2. How We Use Your Information
We use your information to:
- Deliver the free and paid for resources you requested
- Send occasional email updates about new resources, blog posts, or services
- Respond to any enquiries you submit to us
- Improve our website and offerings
We will not sell, rent, or share your personal information with third parties for marketing purposes.
3. Legal Basis for Processing Personal Data (GDPR Compliance)
We process your personal data based on:
- Your consent (e.g., when you sign up for our resources)
- Our legitimate interests (e.g., to manage and improve our website)
You have the right to withdraw your consent at any time.
4. How We Store and Protect Your Information
We securely store your data on trusted servers and platforms, protected by industry-standard security measures.
Your data is retained only for as long as necessary for the purposes outlined in this policy or to comply with legal obligations.
5. Your Data Protection Rights
Under UK GDPR and GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of any inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Object to or restrict processing of your data
- Request transfer of your data to another provider
To exercise any of these rights, please contact us at [your contact email address].
6. Cookies and Tracking Technologies
We use standard cookies to improve user experience and analyse website traffic.
You can manage your cookie preferences through your browser settings.
For more information, please see our Cookie Policy.
7. Third-Party Services
We may use third-party services (e.g., email marketing platforms) that process your data on our behalf.
These providers comply with GDPR and are carefully selected for their commitment to data protection.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
lawrence.telfer@experienceimproved.com
Unit 152375, PO Box 7169, Poole, BH15 9EL